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PDPA Notice

Dear valued guests/members,


As valued guests/members, we are writing to you and informing you of the Personal Data Protection Act 2010 (“PDPA”)


The personal data you have provided, including without limitation the information provided in the Hotel Registration Card, online reservation page, website enquiry feedback, Guest Comment Form, Membership Application Form, Function Confirmation Agreement and/or any further updates provided to us, M Summit 191 Sdn Bhd (“The Granite Luxury Hotel”) and its subsidiaries, associates, affiliates and/or members within the M Summit (“M Summit Group”) group of companies, (collectively referred to as “us”, “our” or “we” in this Personal Data Notice) by you or provided by you to our sales and marketing agents, online booking engines, travel agents, tour operators as well as hotel, club and property operator and/or manager in relation to your personal data (“Personal Data”) will be processed for the purpose of facilitating and administering your reservation and/or stay with us, maintaining records of your stay with us, facilitating and administering your club membership, maintaining our club membership records, collecting outstanding payments, providing you with our services, receiving feedback and/or conducting surveys on our services and/or to tell you about our new services or promotions which may be of interest to you and/or such other purposes referred to in our Personal Data Protection Policy (collectively, “Purpose”).

We also wish to inform you that your Personal Data may be disclosed to third parties if required to do so by law or in good faith, such as to our subsidiaries, associates, affiliates and/or members within The Granite Luxury Hotel Penang and M Summit group of companies and/or our service providers and such other classes of third parties referred to in our Personal Data Protection Policy, which may be located within or outside Malaysia, for reasons relating to the Purpose.


Duty Manager / Front Office Manager

Company Name: M Summit 191 Sdn Bhd

Tel No.: 604 – 2969191


Any inquiries or complaints with respect to your Personal Data should also be channeled to us in this manner.

Please note that it will be necessary for us to process your Personal Data for the Purpose, without which we will not be able to carry out the Purpose.

You represent and warrant that the consent of third parties (e.g. spouse, children, partner, travel companion, emergency contact person and/or authorised representatives) whose personal data you have provided and disclosed to us have been sufficiently obtained to allow us to process the same in relation to the Purpose.

Please visit our website at to view our Global Privacy Statement.

We trust that you will consent and agree to the terms above with respect to the processing of your Personal Data by us. If we do not receive any response from you on the above, we shall assume that you are agreeable to the same.

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